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Circulation Policies
Cir-1: Library cards for residents/free cards
Cir-2: Library cards for residents of non-member communities/paid cards
Cir-3: Loan periods and loan limits
Cir-4: Renewals
Cir-5: Reserves
Cir-6: Claims returned/never had
Cir-7: Lost or damaged materials
Cir-8: Fees
Cir-12: Bulk Loans
CIR-1 - Library cards for residents/free cards
| Policy Statement - As part of its public service mission of meeting the educational, recreational and informational needs of its customers, the Camden County Library issues library cards for checking out library items and accessing online and digital resources. |
Regulations
1. The following are eligible for a two-year card from the Camden County Library:
1.1. Residents of member communities.
1.2. Owners of property in member communities.
1.3. Entities and residents of municipalities or counties with whom the library has a reciprocal borrowing agreement.
1.4. Residents of Camden County age 65 or older who resided in a non-member community and who registered as a senior citizen prior to April 1, 1998.
Those registering after that date are subject to the fee listed in the Fees section.
1.5. Librarians who reside in Camden County.
1.6. Businesses located in member communities.
1.7. Non-profit organizations in Camden County that serve residents of member communities.
1.8 Anyone approved for a courtesy card by the Branch Manager.
1.9 Veterans and active duty military living in Camden County.
2. The following are eligible for a one-year card at the Camden County Library:
2.1. Any Camden County official or employee.
2.2. Students and tutors registered with Literacy Volunteers of America/Camden County (LVA/CC).
2.3 Employees of Camden County public, private and parochial K-12 schools and homeschoolers who reside in Camden County.
2.4 Camden County Library System volunteers.
2.5 K-12 students residing in non-member communities who are enrolled in member-community schools.
2.6 Staff and faculty employed at the Rutgers University Camden Campus.
2.7 Rutgers Camden students who are in residence in the Camden Campus dormitories.
3. The following are eligible for a free three-month card at the Camden County Library:
3.1. Residents of non-member communities issued a card in conjunction with a Library-sponsored special promotion, program or initiative.
Registration
1. There is no age restriction for obtaining a library card.
2. In order to register, residents of member communities, owners of property in member communities and Camden County residents age 65 or older who reside in a non-member community and who registered prior to April 1, 1998:
2.1 Adults (age 18 and older), and juveniles (ages 15 through 17), must present a valid photo identification card with current street address or two other items of identification with current street address. If U.S. Mail is being used as a form of ID, it must be issued or postmarked within the last 90 days and include name and current address. If unable to provide such identification, the registration may be processed and the card mailed to a street address. In this case materials may not be borrowed until the card has been received in the mail.
2.2. Juveniles, ages 14 and under, must be accompanied by a parent or legal guardian who must present appropriate identification and sign the application as the person responsible for the card. If a juvenile is unable to provide the required identification and co-signature, the registration may be processed and the card mailed to a street address care of a parent or guardian. Three items may be borrowed on the date of issue of the card.
2.3 Homebound customers who are unable to come to the library as a result of physical and/or mental impairment may have a library card application mailed or dispatched by a friend or relative. Once the application is completed, it must be returned to the library with a document from a physician, social worker, residence administrator or care giver confirming the name and address of the applicant with documentation indicative of the fact that they are unable to physically visit the library due to a physical and/or mental impairment. The library card will be mailed to the customer. Registration renewal requires resubmission of a document from a physician, social worker, residence administrator or care giver confirming the residence and status of the applicant.
2.4. Nonresident owners of property in member communities must present proof of such ownership.
2.5. A Post Office address may be used if resident shows ownership of property in member community (tax bill, etc.).
3. In order to register, residents of municipalities or counties with whom the Library has a reciprocal borrowing arrangement:
3.1 Residents of Atlantic County must show a valid Atlantic County Library card in addition to what is required in Section 2 above.
4. In order to register, professional librarians living in Camden County:
4.1 Must show evidence of their degree in addition to what is required in Section 2 above.
5. In order to register, businesses located in member communities and non-profit organizations in Camden County serving residents of member communities:
5.1. Must submit a letter on company stationery requesting a library card. The letter must be signed by the person responsible for payment of any charges accruing to the card.
6. In order to register, military veterans (active duty, veteran and retirees)living in Camden County:
6.1 Must present documentation confirming their status. Documents include, but are not limited to, military ID, DD214 form, Certificate of Release, or Discharge from Active Duty.
7. In order to register, Camden County officials (e.g. member of commissions or boards):
7.1 Must show evidence of current status.
8. In order to register, Camden County employees:
8.1 Must show proof of current employment by the County.
9. In order to register, LVA/CC students and tutors:
9.1 Must be verified by the LVA/CC office.
10. In order to register, employees of Camden County public, private and parochial K-12 schools and homeschoolers who reside in Camden County:
10.1. Camden County school employees must present one current pay stub from the school system or contract with the school district in addition to what is required in Section 2.
10.2 Homeschoolers who reside in Camden County must present documentation confirming their status. Documents include, but are not limited to a copy of the letter sent to the superintendent of their school district, a Home School Legal Defense Association (HSLDA) card, a homeschool membership co-op card, a report card or other correspondence from an online school.
11. In order to register, K-12 students residing in non-member communities who are enrolled in member community schools:
11.1 Must provide verification from the school or local board of education and/or supporting documentation. Documents include, but are not limited to, student ID, report card or tuition bill from the current school year.
12. In order to register, Rutgers University staff and faculty:
12.1 Must present current Rutgers-Camden ID or pay stub.
13. In order to register, Rutgers University students who reside in the dormitories on the Camden campus:
13.1 Must present a current dorm ID card in addition to an ID that has a permanent address.
14. Registration renewal requires one form of identification with a current street address in addition to the expired library card. The cardholder must be present at registration and/or renewal.
15. Change of address requires valid photo identification card with new street address or two other items of identification with new street address.
APPENDIX A : Member communities, post office names and local designations for parts of member communities
Albion Local name-Winslow Twp.
Ancora Local name-Winslow Twp.
Audubon Park Borough PO
Ashland Local name-Voorhees Twp.
Barrington Borough PO
Bellmawr Borough PO
Berlin Township AKA – West Berlin Township
Blackwood Local name-Gloucester Twp. PO
Blenheim Local name-Gloucester Twp.
Blue Anchor Local name-Winslow Twp.
Braddock Local name-Winslow Twp.
Brighton Heights Local name-Voorhees Twp.
Brooklawn Borough PO
Brownsville Local name-Clementon
Camden Almshouse Local name-Gloucester Twp. Asylum
Cedar Brook Local name-Winslow Twp.
Chesilhurst Borough PO
Chews Landing Local name-Gloucester Twp.
Clementon Borough
Crystal Lake Local name-Haddon Twp.
Cuthbert Local name-Haddon Twp.
Dicktown Local name-Winslow Twp.
Echelon Local name-Voorhees Twp.
Elm Local name-Winslow Twp.
Erial Local name-Gloucester Twp.
Florence Local name-Winslow Twp.
Gibbsboro Borough PO
Glen Oaks Local name- Gloucester Twp.
Glendale Local name-Voorhees Twp.
Glendora Local name- Gloucester Twp. PO
Gloucester Township Township
Gordon Lake Local name-Clementon
Grenloch Local name-Winslow Twp.
Haddon Township Township
Hi-Nella Borough
Hilltop Local name-Gloucester Twp.
Kirkwood Local name-Voorhees Twp.
Kresson Local name-Voorhees Twp.
Lakeland Local name-Gloucester Twp.
Lambs Terrace Local name-Gloucester Twp.
Laurel Springs Borough
Lawnside Borough PO
Lindenwold Borough
Lucastown Local name-Lindenwold
Magnolia Borough PO
Merchantville Borough PO
Mount Ephraim Borough PO
New Brooklyn Local name-Winslow Twp.
and Gloucester County
New Freedom Local name-Winslow Twp.
Oakdale Local name-Haddon Twp.
Oaklyn Borough PO
Oreston Local name-Voorhees Twp.
Pine Hill Borough PO
Pine Valley Borough
Point Pleasant Local name-Gloucester Twp.
Reed Crossing Local name-Berlin Twp.
Sicklertown Local name-Winslow Twp.
Sicklerville Local name-Winslow Twp.
Somerdale Borough PO
Tansboro Local name-Winslow Twp.
Tavistock Borough
Voorhees Township PO
Waterford Works Local name-Winslow Twp.
West Atco Local name-Winslow Twp.
West Berlin PO
West Collingswood Local name-Haddon Twp. Extension
Winslow Junction Local name-Winslow Twp.
Winslow Township Township
Woodlynne Borough PO
APPENDIX B : RECIPROCAL BORROWING AGREEMENTS:
Atlantic County
APPENDIX C : EXEMPT (NONMEMBER) COMMUNITIES IN CAMDEN COUNTY:
Amon Heights Local name-Pennsauken
Atco Local name-Waterford Twp.
Atco Lake Local name-Waterford Twp.
Audubon borough PO
Berlin Borough Borough PO
Bethel Local name-Pennsauken
Biedeman Local name-Pennsauken
Bishops Local name-Waterford Twp.
Broadway Local name-Camden
Cherry Hill Township PO
Cloversdale Local name-Gloucester City
Coffins Corner Local name-Cherry Hill
Colwick Local name-Cherry Hill
Collingswood Borough PO
Cooper Point Local name-Camden
Cramer Hill Local name-Camden
Deer Park Local name-Cherry Hill
Delair Local name-Pennsauken
Delair Station Local name-Pennsauken
Delaware Gardens Local name-Pennsauken
Dudley Local name-Pennsauken
Dunbarton Local name-Waterford Twp.
East Camden Local name-Camden
East Pennsauken Local name-Pennsauken
Erlton Local name-Cherry Hill
Fairview Local name-Pennsauken
Fisher Local name-Waterford Twp.
Glenmore Local name-Runnemede
Gloucester City
Gloucester Heights Local name-Gloucester City
Haddon Heights Borough PO
Haddonfield Borough PO
Highland Park Local name-Gloucester City
Hillcrest Local name-Pennsauken
Homesteadville Local name-Pennsauken
Huttons Hill Local name-Cherry Hill
Jackson Local name-Waterford Twp.
Jordantown Local name-Waterford Twp.
Kaighn Point Local name-Camden
Knight Park Local name-Collingswood
Liberty Park Local name-Camden
Locust Grove Local name-Cherry Hill
Louden Local name-Waterford Twp.
Merchantville Park Local name-Pennsauken
Morris Local name-Pennsauken
Morrisville Local name-Pennsauken
Newbold Local name-Gloucester City
North Camden Local name-Camden
North Pennsville Local name-Pennsauken
Oreston Local name-Audubon
Parkside Local name-Camden
Pennsauken Township PO
Pestletown Local name-Waterford Twp.
Runnemede Borough PO
Springdale Local name-Cherry Hill
Stratford Borough PO
Waterford Township Township
Watsontown Local name-
Clementon/ Laurel Springs
Wellwood Local name-Pennsauken
Whitman Park Local name-Camden
Woodcrest Local name-Cherry Hill
Yorkship Local name-Camden
- Library cards for residents of non-member communities/paid cards
Effective June 6, 2011
| Policy Statement - As part of its public service mission of meeting the educational, recreational and informational needs of its customers, the Camden County Library offers library cards for checking out library items and/or accessing various databases online at a cost for people who reside outside Camden County library member municipalities. |
Regulations
1. Residents from non-member communities and outside Camden County may purchase a library card/membership at the following rates:
1.1 Three-month card/membership - $25.00
1.2 Six-month card/membership - $50.00
1.3 One-year card/membership - $85.00
2. Senior citizens (those 65 and over) who registered after April 1, 1998 - $20.00
3. Residents who have been certified as hearing impaired by a doctor, osteopath or certified audiologist - $10.00 - Materials to be borrowed are limited to those included in the Deaf and Hearing Impaired Collection.
4. Identification, as outlined in CIR-1, must be presented.
5. Paid library cards, as listed in Regulation 1 of this policy, are good for all residents who live in the household of the purchaser with the exception of paid senior cards.
6. Paid senior cards are issued to the individual purchaser only.
CIR-3 - Loan periods and loan limits
| Policy Statement - As part of its public service mission of meeting the educational, recreational and informational needs of its customers, the Camden County Library has established loan periods and limits to facilitate the circulation of library materials in an efficient and equitable manner. |
Regulations
1. Requirements for borrowing:
1.1. The customer must present a library card that is valid through the end of the loan period for which the material is being borrowed
1.2 In the absence of a library card, a registered customer may borrow materials upon presentation of a photo ID or two forms of identification bearing a current mailing address that agrees with the address that appears in the customer’s record in the library’s database
2. Limits to borrowing:
2.1 Up to 100 items may be borrowed on a single card
2.2 The following classes of materials have special borrowing limits:
2.2.1 DVDs and Music CDs: 15 items per card per transaction
2.2.2 Grab & Go - 2 books and/or 2 DVDs per card per transaction
2.2.4 Materials designated as reference do not circulate.
2.2.5 Newspapers, newsletters, and selected magazines designated as reference do not circulate.
2.2.6 Museum Passes – one (1) pass per household at a time
2.2.7 Portable chargers – one (1) per library card at a time
2.2.8 Ukuleles – one (1) per library card at a time
3. Loan periods for borrowing:
3.1 Books and audiobooks - 21 days
3.2 Grab & Go books - 7 days, no renewals
3.3 Grab & Go DVDs - 3 days, no renewals
3.4 DVDs and CDs - 7 days
3.5 DVD sets with four or more volumes – 21 days
3.6 Adult magazines - 7 days
3.7 Juvenile magazines - 21 days
3.8 Interlibrary loan materials - 21 days, no renewals
3.9 Bulk loans for non-profit institutions - 3 months (see Policy CIR-12)
3.10 Book Club in a Bag – 8 weeks, no renewals
3.11 Museum passes – 4 days, no renewals
3.12 Portable chargers – 2 hours
3.13 Ukuleles – 8 weeks, no renewals
4. Return of materials:
4.1 All materials must be returned in the condition in which they were borrowed. Allowance for normal wear and tear will be made.
4.2. With the exception of museum passes, portable chargers and ukuleles, materials may be returned to any branch of the Camden County Library System and the Camden County College Libraries.
4.3 . All materials are discharged as of the day that they are returned.
4.3.1. Materials accumulated while the Library is closed will be discharged as of the last day the building was open plus a one-day grace period.
CIR-4 - Renewals
| Policy Statement - As part of its public service mission of meeting the educational, recreational and informational needs of its customers, the Camden County Library allows renewal of materials. |
Regulations
1. Materials may be renewed for the same period of time for which they were originally borrowed.
2. The borrower's card must be valid as of the end of the loan period for which the materials are to be renewed.
3. Materials may be renewed twice with the following exceptions:
3.1. Material on request
3.2. Grab & Go materials
3.3. Materials borrowed from other libraries or purchased to fill an online request.
4. Renewed materials that have been returned must be reshelved before being borrowed on the same library card.
5. Customers may renew materials in person, by phone or online.
6. Materials need not be present to be renewed.
| Policy Statement - As a part of its public service mission of meeting the educational, recreational and informational needs of its customers, Camden County Library System empowers customers with a valid library card to place unlimited reserves on titles owned by the Camden County Library System and Camden County College. |
Definition
A reserve refers to a request or hold placed on a title owned by any branch of the Camden County Library System or Camden County College Library, by or for a person with a valid library card.
Regulations
1. When a staff member assists in placing reserves, a maximum of 5 reserves may be placed at one time.
2. Valid library card holders may place reserves
2.1 via the Internet and Camden County Library System's online catalog. This service is available 24 hours per day.
2.2 via Camden County Library System's in-house online catalog computers.
2.3 via the Millennium Circulation staff module with the assistance of a staff member during operating hours.
3. There is no charge for reserves and there is no limit on the number of reserves a customer may place.
4. Held items must be picked up and checked out at the designated branch within 10 days of arrival at the branch and within 7 days of the date on the notice that was sent to the customer.
5. Reserves not picked up within 10 days will be cancelled.
6. Reserves may not be placed on:
6.1 Magazines
6.2 Grab & Go items
6.3 Camden County College videos
6.4 Materials belonging to Collingswood, Gloucester City or Haddon Heights Libraries
6.5 Kids Kits
7. Valid library cardholders with more than $5.00 in outstanding charges may not place reserves.
8. Reserves placed via the online catalog remain in the system for 1 year or until the reserve has been filled, whichever comes first.
9. Reserves may be placed on titles that are on order and contain an Order Record.
10. A customer may place one reserve on any one title.
11. A customer may pickup a reserve for another customer if:
11.1 the customer has the requesting customer's library card
11.2 the customer has the notice that was sent to the requesting customer
12. A reserve may be cancelled at any time.
CIR-6 - Claims returned/never had
| Policy Statement - To promote good customer relations, the Camden County Library System recognizes that situations arise when customers will claim to have returned or will say that they never charged out library materials attached to their record in the library's database. In these circumstances, the Library will absolve the customer of responsibility for the missing materials. |
Regulations
1. Staff members will change the status of an item to claims returned for customers who say that they returned items that are still checked out on their record in the library's database, whether the item belongs to the branch where the claim was made or if it belongs in another branch.
2. The customer is not responsible for fines and fees attached to items found on the shelves in the library.
3. Customers who find and subsequently return materials that had been marked claims returned are not responsible for the accrued overdue fine. These fines are not pro-rated or otherwise apportioned
4. A cumulative record of items with claims returned status is maintained. There is no maximum number of claims returned that will bar a customer from borrowing materials.
CIR-7 - Lost or damaged materials
| Policy Statement - In the interest of providing the best customer service and having materials available for customers, the Camden County Library System implements a process for replacing those items that are damaged or lost. |
Definitions
1. Lost item: material checked out under a customer's card and either lost or never returned by that customer.
2. Damaged item: material checked out in good condition that is returned in a state that is beyond repair and needs to be replaced.
Regulations
1. If an item is lost or returned in a state that is damaged beyond repair, the customer shall either:
Pay for the item based on the price as shown in the Library’s database, plus a processing fee of $4.00.
or
Provide the Library with a new or like new exact replacement of the lost or damaged item, plus a processing fee of $4.00.
A customer may keep a damaged item once it is paid for.
2. Staff will give the customer a receipt for all fines and fees paid.
3. If the lost item is located after a customer has either paid for the item or provided a replacement, a refund will not be given.
CIR-8 Fees
Policy Statement
As part of its public service mission of meeting the educational, recreational and informational needs of its customers, the Camden County Library charges a fee for certain express services. To fulfill an obligation to the borrowing community at large and to further provide comprehensive customer service, the Library also attaches replacement fees to late, lost or damaged items.
Regulations
1. Fees for services
Photocopier (black/white) $ .15 per copy
Computer printouts (black/white) $ .15 per page
Computer printouts (color) $ .50 per page
3D Printing (by weight) $ .05 per gram
Microfilm printouts $ .25 per page
Ear buds $2.00 a pair
Flash drives $7.00 each
Notary Service – County Store, Voorhees Town Center $2.50 per document
Faxes (outgoing and incoming)
The Library can send faxes within the United States, Canada and Mexico
$1.00 per page
(no charge for cover pages)
Exam proctoring $10.00 per exam proctored
2. Registration fees for paid library cards/memberships
Replacement of lost card $1.00
3-month membership $25.00 per household
6-month membership $50.00 per household
1-year membership $85.00 per household
Senior Citizens age 65 and over who originally registered after April 1, 1998
$20.00 per individual per year
Residents of non-member communities who are certified as hearing-impaired by a doctor, osteopath or certified audiologist
$10.00 per individual per year (see CIR-2 for restrictions)
3. Extended use fees
3.1 Extended use fees will be assessed on items in high demand collections with short circulation periods and items on loan from other libraries.
3.2 There is a one-day grace period for overdue materials that have extended use fees. On the second day, the charge is for two days and accumulates from there.
3.3 3.3 When an item is 14 days overdue, the patron’s account will be suspended from borrowing until the overdue item is returned or paid for. Patrons may sign up to receive reminders by email or text prior to or on an item’s due date. The Library will send three overdue notices (after 7 days, 14 days and 34 days), and the patron’s account will be billed on the 35th day if the item has not been returned.
Museum Passes $5.00 per day; maximum fee not to exceed cost of the pass
Grab and Go Books and DVDs $.20 per day; maximum fine $10.00
4. Fees for damaged or lost materials will be assessed at the list price. When the list price is not available, the following fees, based on current average replacement costs for materials, will apply:
Book, hardcover adult $29.00
Book, hardcover juvenile $26.00
Book, paperback, juvenile $9.00
Book, paperback, adult $8.00
Book club in a bag, entire bag and contents
$50.00
Book club in a bag, individual book $10.00
CD Audio book, replacement CDs $8.00 each, max. $48.00
CD Audio book $48.00
CD Music $18.00
DVDs $25.00
Interlibrary Loans (fee based on avg. replacement cost assessed by lending libraries) $50.00
Magazines $6.00
Museum Passes Cost of the pass plus a $10.00 processing fee
Portable charger, case and contents Cost of the charger plus a $10.00 processing fee
Portable charger, cords only $5.00 per cord
Ukulele, case and contents Cost of the ukulele plus a $10.00 processing fee
5. Fees for damaged or lost book covers and containers
Media cases and book jackets $2.50
Book club in a bag tote bag $6.00
Museum pass packaging $10.00
Portable charger packaging $10.00
Ukulele case $20.00
6. A non-refundable processing fee of $4.00 will be attached to the charge for all lost and damaged materials, with the exception of a $10.00 processing fee for museum passes, ukuleles & portable chargers.
8. The Library Director is authorized to conduct periodic and ongoing sales to the public of discarded and donated books and other library materials and to set reasonable, market-rate prices for these sales.
9. Upon prior notification to the Library Commission, the Library Director is authorized to generate revenue through the sale to the public of Library branded items such as book bags and clothing.
CIR -12 Bulk Loans
| Policy Statement - In order to meet the educational, recreational and informational needs of our customers, the Camden County Library System provides loans to schools and assisted living facilities located in member communities. |
Regulations
1. School Media Centers
1.1 May borrow up to 50 fiction and 50 non-fiction books for a loan period of 3 months.
1.2 New media centers may borrow 200-300 fiction books and 100 non-fiction books for the school year.
1.2.1 An additional 25 non-fiction books may be borrowed for 3 months to supplement subject material.
1.3 Audiovisual materials are not available for school loans.
1.4 Selection of books may be done by the school librarian or by the staff of the Camden County Library System's Children's Department.
1.4.1 Teachers must contact their school librarian before selecting books.
1.4.2 Up to 3 titles may be requested by phone.
1.4.3 Requests for 4 or more titles must be submitted in writing.
1.5 Bulk loans will be delivered and picked up by the Camden County Library System Delivery Service to the following schools:
Albert Bean School
Avon School
Berlin Community School
C.S. Jennings School
Clementon Elementary School
Eisenhower Middle School
John Glenn School
Loring Fleming School
Somerdale Park School
Stoy School
Strawbridge School
Van Sciver School
1.5.1 All other schools must make their own arrangements for pick up and return of books.
1.6 Bulk loan items to schools may not be renewed.
1.6.1 There are no fines for late returns.
1.7 The school assumes full responsibility for lost or damaged books.
1.7.1 The Camden County Library System reserves the right to suspend the borrowing privileges of any school that does not pay for lost or damaged books.
2. Pre-Schools
2.1 Bulk loans of picture books will be made to school system pre-schools and non-profit federally funded or church-sponsored nursery or pre-schools in member communities.
2.2 May borrow up to 25 books for a loan period of 3 months.
2.3 Paperbacks and audiovisual materials are not available for loan.
2.4 Selection of picture books may be done by the staff of the nursery school or by the Camden County Library System's Children's Department.
2.4.1. Up to 3 titles may be requested by phone.
2.4.2. Requests for 4 or more titles must be submitted in writing.
2.5 Bulk loans will be delivered and picked by the Camden County Library System Delivery Serviceto the following schools:
Barrington PreSchool
2.5.1 All other schools must make their own arrangements for pick up and return of books.
2.6 Bulk Loan items to schools may not be renewed.
2.6.1 There are no fines for late returns.
2.7 The school assumes full responsibility for lost or damaged books.
2.7.1 The Camden County Library System reserves the right to suspend the borrowing privileges of any school that does not pay for lost or damaged books.
3. Assisted Living Facilities
3.1 May borrow up to 40 items for a loan period of 3 months.
3.2 There is no restriction on type of media.
3.3 Selection of items will be done by designated Library staff on a monthly basis.
3.4 Bulk loans will be delivered and picked up by designated Library staff for the following facilities:
Brendenwood Assisted Living
Yardley Commons
3.5 There are no fines for late returns
3.6 The facility assumes full responsibility for lost or damaged items.
3.6.1 The Camden County Library System reserves the right to suspend the borrowing privileges of any facility that does not pay for lost or damaged material
If you live in a member community you are eligible for a free library card. You can either stop by your local branch with identification that has your address on it, or you can apply online and get a new card mailed to you.
